About Richard N. Miller

Richard Miller is Managing Partner of Market Response International, a direct response consulting firm he founded in 1979. Previous to forming his consultancy, he was Senior Vice President of Marketing, Commercial Travelers Insurance Company, the oldest direct response insurance company in the United States. Mr. Miller is also Executive Director of the International Mailers’ Advisory Group, a trade association of international mailers and vendors.

He is the author of Multinational Direct Marketing: The Methods & The Markets, published by McGraw-Hill. Dr. John Gabarro of the Harvard Business School called it The definitive guide to the organization and structure of the international direct response market. He is contributing author to The Handbook of Direct Marketing (McGraw-Hill), the Marketing Yearbook published by Prentice-Hall, and the Das Handbuch fur Direktmarketing, published by Bertlesmann, GmbH., Germany. His latest book is The World Guide to Direct Mail Marketing, published by the Universal Postal System

A frequent lecturer throughout the world, Mr. Miller’s speaking assignments include The Russian Postal Ministry (St. Petersburg, Russia), The Wharton School of Business, The Asian Direct Marketing Symposium (Bangkok), the Singapore Direct Marketing Association (Singapore), the Federation of European Direct Marketing (Brussels), and the Direct Marketing Symposium (Wiesbaden). Mr. Miller is also a guest lecturer on international marketing at the USPS Employee Development Center.

Market Response International’s client roster includes the Global Business Unit of the United States Postal Service, The Universal Postal Union, Switzerland, United American Insurance, Bankers Life and Trust, Reader’s Digest, Cahners Publishing, R.S. Means Publishing, Chrysler Corporation, American Express- Europe, International Customer Loyalty Programmes, UK; Helsinki Sanomat, Finland.

Mr. Miller is listed in Who’s Who in Business and Industry and was named by Target Marketing Magazine as one of the 200 most influential direct marketing executives in the United States. He is a 30-year member of the Direct Marketing Association, and former Chairman of the DMA Financial and International Councils. In civic life he is a member of the board and former Chairman of The Provincetown Center for Coastal Studies, a world-renowned marine and coastal research institute on Cape Cod. He is married to Charlotte Lane Miller, a Speech /Language Pathologist.